FAQ Questions

What types of products do you offer?

We offer a unique selection of unisex hoodies and ceramic mugs, all featuring inspiring phrases and designs that reflect cynicism, irony, and truth. Each product is designed to express your personality and creativity!

How can I place an order?

Placing an order is simple! Just browse our shop, choose the products you want, and add them to your cart. Once you're ready, proceed to checkout and follow the instructions to complete your purchase.

What are the shipping times?

Shipping times vary depending on your location. In Italy, it takes about 3-5 business days, while for the rest of Europe, estimated times are 5-10 days. For the rest of the world, shipping can take 10 to 20 business days.

Can I return a product?

Yes, you have 14 days to request a return after receiving your item. Make sure the product is in the same condition you received it, unworn, and with its original packaging. Contact us to start the return process!

How can I contact you for assistance?

You can contact us via email at mela.aurino@gmail.com or by phone at +393460113663. We are here to help you with any questions or issues!

Do you offer custom products?

All our products are made to order and customized with our design. However, we cannot accept returns for custom products unless there are manufacturing defects or damage during shipping.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a link to track the shipment. You will always be updated on the status of your package!

What payment methods do you accept?

We accept various payment methods to make your purchase as easy as possible. You can use credit cards, PayPal, and other secure payment methods at checkout.

Are there shipping costs?

Yes, shipping costs vary based on the weight, volume of products, and destination. The exact cost will be calculated and displayed at checkout.